🚧

What happens when a rate limit is reached?

The API rate limits are identified by the client's IP address. Additionally, when the rate limit is hit, it will be active for 10 minutes. After this time has passed, the client will be able to resume calling the API.

To maintain optimal performance and ensure IXON Cloud is available to all customers, we balance transaction loads with three types of limits:

Burst API Request Limits

API requests per source IP may not exceed 50 requests per second over a 5 second timeframe. Requests above this limit will result in a 429 Too Many Requests error.

Average API Request Limits

API requests per source IP may not exceed 40 requests per second over a 2 minute timeframe. Requests above this limit will result in a 429 Too Many Requests error.

API Timeout Limits

A single API request may not take more than 50 seconds to complete. Requests that take longer than this will result in a timeout error.